Innovo is an Australian-founded and owned provider of Intelligent Automation Services, Our foundation traces back over 20 years, with our roots being formed through large-scale global business & technology deliveries and focused on measurable business outcomes for our clients.
Over the last several years we have had the opportunity to work closely with our partners and clients, not only to design and implement cutting-edge solutions, but to forward evaluate what we believe the best value business and technology solutions will be required; solutions focused on developing re-usable assets delivering velocity, quality, and cost-efficiency across automation for business, process, and technology.
With a portfolio and thriving business that includes Intelligent Automation, Ai, ML, and DevOps automation, Innovo has developed leading RPA and Quality engineering practices that are delivering real-world advantages and cost efficiencies – providing a difference, driving productivity, and utilising technology to deliver business outcomes.
Our fusion of decades of business consulting experience, quality-first focus, and extensive technical capabilities ensure we deliver quality outcomes – delivering your desired outcomes quickly and efficiently without compromising on quality.
We deliver these services and products on the ground in Australia, supported by our centre in Manila.
How it all Started
Inital focus
Initial focus on testing
& assurance, Zurich and Department of premier and Cabinet.
2016
2019
Awarded
for CDR testing & Open Banking. Awarded Technology Fast 500
Asia Pacific.
Rebrand to
Innovo Technology Solutions. Focus on solutions and managed services. Paul Thorley joins as Chairman to build on
the foundations for growth
2020
2021
Innovo won
A consortium of
22 Banks to provide
CDR conformance solution.
Innovo partners
exclusively with UiPath as
a platform to underpin innovo’s Intelligent Automation offerings
2022
Values and Culture
At innovo we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time.
As veterans of the IT industry (and for that matter in most sectors) we have experienced that culture will almost always trump strategy as a determinant of business success, and nowhere more than when we look back at our previous and current client’s success stories, realising that the roles we were fortunate to play were driven by our understanding and focus on their successful outcomes. The values that underpin our culture, namely humility, candor, integrity, accountability, realism, passion, and collaboration have been determined through many years of experience, and, in part, observation of ineffective organisational behaviours we have observed and experienced in larger organisations.
With our clients and partners seeking to outperform their competitors via many and varied levers, we have been seen and recognised to truly provide a difference, in particular, driving productivity and differentiation using technology. At innovo we have a huge belief in the power and creativity of Intelligent Automation/Testing expertise and industry software solutions to continuously release business benefits. Many lose sight of why they are developing technology-based solutions and services, however, our obsession with business outcomes is what makes us stand apart. Our partnerships with vendors and major consulting players enable us to provide our people with professional development to “sharpen the saw” and thereby further differentiate our company.
Since the inception of Innovo and its predecessor firm Enex Consulting, our client’s satisfaction and their ultimate success in the market has been at the heart of our culture, and thereby every member of the team is driven to understand and focus on business outcomes. We strive to find the best possible solutions and outcomes, tailored to each of our clients and partner’s differing circumstances, technology needs, and definitions of what success looks like.
Humility
- Valuing openness and curiosity to learn from anyone, anywhere
- Being open to change and continuous improvement
- Learn from mistakes and successes in equal measure
- We instead of me
Candour
- Being straightforward in all our conversations as we strive to find the best outcomes
- Providing and receiving feedback professionally
- Realising that great outcomes are predicated on a willingness to be judged
- Free flow of information, addressing the hard problems
Integrity
- Being trustworthy and reliable
- Practicing and encouraging open and honest communication
- Lead by example
- Respect for differing opinions
Accountability
- ‘Walking the talk’, doing what we say we will do externally and internally
- Being results-driven
- Enabling problem solving and technical expertise
- Focus on collaboration and problem solving to drive best outcomes
Realism
- Walking the line between unrealistic targets (optimism) and underachievement (pessimism)
- Acknowledge challenges and work toward optimal solutions
- Not being afraid to adopt change, being agile
- Seeks unfiltered information to weigh, measure and evaluate to decide on the best way forward
Passion
- Drive towards getting what we believe in, done exceedingly well. It’s about having a fighting spirit to win in our space
- Care more than anyone else about avoiding mediocrity and creating superb results
- Enable questioning mindset (no detail too small to sweat) to enable personnel to go above and beyond their core responsibilities
- Enable a positive learning culture from trial and error rather than a negative ‘blame culture’
Collaboration
- Facilitate an environment that encourages connecting with one another to find solutions
- Driving a strong sense of team purpose
- ‘Leaving titles at the door’ – ensuring equal participation
- Harnessing the power gained by working together
Credibility & Experience
In 2005 a core group of people got together to form an Australian based testing organisation, formed in part due to the shortfalls in the local market for Australian centric solutions. Starting in a tiny office with a handful of skilled people, this quickly grew to well over 100 personnel, delivering large scale solutions to Banking, Insurance and Telecommunication clients, and expanding our range of services beyond QA.
Gathering notice within the market, and recognition by the likes of Gartner and BRW, this little Australian company was approached by top 5 international SI’s, resulting in being acquired by Capgemini in 2009 – notably with the same core team, same structures and same way of doing business.
With this new international scale, increased client base, and access to R&D capability, some of Australia’s largest transformational programs across BFSI, Construction, Government and Airline clients were undertaken, with a commensurate personnel count growing to exceed over 1000 onshore, near-shore and offshore resources and over $100 million per annum revenue.
After gaining these successes, this same core team made the decision to get back to its roots, making the difficult decision to reform as a separate entity, re-focussing on personalised services; now with a wealth of knowledge and experiences acquired to drive an expanded service offering.
This journey has resulted in the formation of Innovo Technology Solutions.
Recognised as a Deloitte Technology Fast 500 organisation, we still supply the same level of personalised services, being fortunate to have retained clients through this journey, for our new clients, and working with partners such as UiPath, MuleSoft, SalesForce, and Capgemini to deliver holistic solutions that are focused on driving quality Business Transformation and enablement outcomes. These solutions include Business and Technical transformation, CDR Open Banking and Open Energy conformance, Intelligent Automation & RPA, Quality Engineering & Test, and API assets & accelerators.
From small team augmentation and specialised personnel placement, through to innovative business and technology solutions across Intelligent Automation, Development, DevOps, API/Integration, and Quality Engineering & Test, to providing larger scale ‘as a Service’ capabilities, Innovo understands that the imperative for any organisation is one in which technology solutions are an enabler to Business Transformation rather than a goal in and of itself – Business needs and outcomes must take priority.
Benefits of using innovo
Australian owned and based utilising lean and agile practices, Innovo utilises its extensive global delivery model experience to deliver tailored solutions to meet our client partner outcomes.
With a focus on quality as a core of our delivery model, our partners can expect benefits including:
Innovative
Solutions
Quality focused, pragmatic approach
Trusted
Partnerships
Delivering holistic solutions
Adaptable
High-Velocity
Personalised
services
Client Outcome Focussed
Across quality,
cost & time
Timely Solutions Delivery
With an eye on
future needs
Partners & Clients
Collaboration is key to delivering innovative solutions – by having the right partners we can deliver technology and services that enhance and drive capability focused on comprehensive business and technology outcomes.
Aligning with our ethos of ‘Business First’ transformative solutions, we are proud to include amongst our partners leading global Intelligent Automation, Solution Integrators, experts in CRM, ERP and Integration, as well as talented local technology firms whereby we partner to design, develop and deliver business orientated solutions.
With some of Australia’s largest and most innovative Banking, Insurance, Education and Government agency clients partnering with us to enable their transformation to best of breed QA, DevOps, Development and Integration organisations, with focus on their drive to enable digital and API economies, Innovo can provide solutions tailored to your specific needs.
Partners
Clients
