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Case studies / Financial Services & Insurance
Case studies · Quality engineering · Retail and commercial banking

Quality engineering transformed in one year for a multi-brand bank.

Innovo helped a multi-brand Australian banking group consolidate fragmented quality assurance into a common operating model, preserving existing automation and giving the bank a capability it could retain.

The results
Automated test coverage45% to 85%
Automated tests migrated~3,000
Delivery cycle time15 days faster
Test execution speed40% faster

The challenge.

Fragmented estate

A federated quality-assurance estate spanning 97 permanent and vendor FTEs, with different frameworks and practices.

No retained IP

Each vendor had built its own framework, so the bank retained no IP from the automation it had paid for.

Inconsistent practice

Inconsistent practices, with limited integration between manual and automated testing.

What we built.

1

Discovery

In four weeks: baseline, maturity assessment and a roadmap of 10 initiatives.

2

Automation and reuse

Approximately 3,000 cases migrated to the consolidated Tricentis platform with Innovo's reusable iACE framework.

3

Data and environments

Test data and environment management joined automation in the same governed model.

4

Governance and improvement

Common templates and six-monthly balanced-scorecard reviews of performance, risk and value.

The results.

45% → 85%

Automated test coverage

~3,000

Existing automated tests migrated

15 days

Reduction in software delivery cycle time

Services used.

Quality engineering

Test automation and AI testing, so every release and every agent is proven before it runs.

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Non-production environments & data

Environment, release and test-data management for every non-production estate, delivered as a standalone service. Platform: Enov8.

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AI strategy & governance

Strategy, architecture and AI governance, with a 1-week assessment that ends in a costed roadmap.

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Client identities anonymised • Detailed references available on request

The business case: $10 million forecast annual savings.

Projected annual savings identified through discovery and the 10-initiative roadmap.

Bring us one process. We'll show you it running.

A 45-minute briefing with an engineer, or a 1-week assessment that ends in a costed roadmap.