Book a briefing
Case studies / Government
Case studies · Government · Regulator

Assuring a national regulatory programme.

Innovo delivered and coordinated Consumer Data Right Phase 1 across the Big 4 banks and wrote the industry test strategy, with 17 people running it for the ACCC in partnership with EY. After go-live we provided operational specialists.

The results
Assurance strategyEndorsed and published 29 Aug 2019
Go-livePhase 1, national regime
Test environmentWhole ecosystem
OperationsTwo specialist roles, 2022–2024

The challenge.

No playbook

No established playbook for assuring an economy-wide data-sharing regime before it goes live.

Moving specification

Rules, standards and register design were still forming while test strategy was being designed.

Interoperation

Every participant owned its own systems; nobody owned the interoperation between them.

What we built.

1

Shape the strategy

Industry test strategy and test plans authored on behalf of the regulator.

2

Deliver and coordinate

Innovo delivered and coordinated Phase 1 across the Big 4 banks, with 17 people running the industry test function for the ACCC in partnership with EY.

3

Connect the ecosystem

An integrated industry test environment connecting all participants.

4

Sustain operations

A Technical Incident Manager and an ITSM Toolset Implementation Project Manager embedded after go-live.

The results.

2019

Industry assurance strategy endorsed and published

Phase 1

Successful go-live of the national regime

2 years

Specialist operational roles sustained

Services used.

Quality engineering

Test automation and AI testing, so every release and every agent is proven before it runs.

Explore →

AI strategy & governance

Strategy, architecture and AI governance, with a 1-week assessment that ends in a costed roadmap.

Explore →

Non-production environments & data

Environment, release and test-data management for every non-production estate, delivered as a standalone service. Platform: Enov8.

Explore →
Case studies

More stories

Every case study, by service, industry and platform.

See all case studies →

Client identities anonymised • Detailed references available on request

Bring us one process. We'll show you it running.

A 45-minute briefing with an engineer, or a 1-week assessment that ends in a costed roadmap.