Insurance claims, fully agentic, on UiPath Maestro.
AI agents triage, assess and settle claims inside a BPMN process on UiPath Maestro. Fraud and authority rules run as business rules, and a claims officer holds authority on every exception.
Design targets from the simulation, not client results; your assessment sets real targets.
Watch a claim settle itself.
A motor claim from first notice to payment on UiPath Maestro: agents read, check cover, score fraud and estimate, and an assessor makes the call.
Synthetic data. On a phone, tap the card to open it full screen. Open the demo page →
The problem.
Slow settlement
Claims wait between lodgement, assessment and payment teams.
Manual assessment
Assessors re-key data and read documents by hand.
Regulatory weight
General Insurance Code, CPS 230 and full decision evidence.
Solution architecture.
The reference architecture we build and run.
How it runs.
Each step, who does it, and the control that applies.
Governed by design.
Five guardrails on every agent, plus the controls for this solution.
Blocked · CLM-07 A claim can’t be declined on fraud signals alone. A person reviews the evidence. Try it in the simulation.
Solution controls
- Every agent action and robot step on an append-only log
- Data held in Australian regions
- Claims officer approves every exception and authority breach
- Agents evaluated on masked data before promotion
- Controls mapped to APRA CPS 230 and CPS 234
Proof.
See a claim run on Maestro
A motor claim from first notice to payment, with agents doing the work and a claims officer on exceptions.
Related services and platforms.
Agentic AI & automation
AI agents, rules and people working in governed processes on UiPath Maestro or Camunda.
Explore →Quality engineering
Test automation and AI testing, so every release and every agent is proven before it runs.
Explore →Managed services
24x7 operations from Sydney, Manila and Pune, priced on outcomes, with agents doing the routine work.
Explore →Bring us one process. We'll show you it running.
A 45-minute briefing with an engineer, or a 1-week assessment that ends in a costed roadmap.