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Platforms / Camunda
Platform · Agentic orchestration

Agentic processes on Camunda, governed and in production.

We design, build and run agentic processes on Camunda 8: AI agents inside BPMN workflows, credit policy in DMN, people on the decisions that matter, and every agent action on the audit record.

At a glance
StandardBPMN 2.0, DMN, FEEL
AgentsAI Agent connector; any major model
DeploymentSaaS or Self-Managed, AWS or Azure
FlagshipAngle Finance, Camunda on AWS

Reference architecture.

The reference architecture we use for agentic lending on Camunda on AWS.

Channels
Broker portalCustomer appAPI
Orchestration
Zeebe engineBPMN processesDMN decisions
Agents
Document agentKYC/AML agentCredit memo agentBedrock models
Systems
Core bankingCRMBureau and PPSRDocument store
Run & evidence
OperateOptimizeTasklistAppend-only audit

Capability depth.

Process modelling

BPMN models that auditors and engineers both read; Web and Desktop Modeler.

BPMN 2.0Modeler

Decisions

Credit, fraud and delegation rules in versioned, replayable DMN tables.

DMNFEEL

AI agents

AI Agent sub-processes with approved tools only, memory and retries.

AI Agent connectorAd-hoc sub-process

People

Human tasks for approvals above limits, with forms and four-eyes.

TasklistForms

Integration

Connectors to core banking, CRM, bureaux and documents; RPA where needed.

ConnectorsRPA

Operations

Instance monitoring, incident handling, migration and process analytics.

OperateOptimize

Solution flow: commercial lending.

Application to settlement, fully agentic, with a credit officer on exceptions.

#StepWhoControl
1Application receivedBroker / customerCase created; SLA timer starts
2Documents readAI agentApproved tools only
3KYC / AML screeningAI agent + connectorHits go to a person
4Income and bank dataAI agentLow confidence goes to a person
5Fraud and credit policyDMN rulesVersioned, replayable
6Credit memoAI agentEvidence attached
7Approval above limitCredit officerDelegations; four-eyes
8SettlementConnectors / RPADual authorisation

Governed by design.

Five guardrails on every agent, plus the platform controls below.

ScopeA written job per agent
Human authorityPeople hold material decisions
PolicyRules enforced in the process
ReliabilityTested, monitored, rolled back
EvidenceEvery action on the record

Platform controls

  • Every agent decision and tool call on the append-only log
  • Data in the AWS Sydney region; Bedrock guardrails; CloudTrail
  • Model choice swappable without changing the process
  • Agents evaluated before promotion; parallel runs on masked data
  • Controls mapped to APRA CPS 230 and CPS 234 per client

Accelerators we bring

  • Lending process library: BPMN and DMN templates for origination, KYC and settlement
  • Agent toolkit: scoped document, KYC and memo agents
  • Guardrail pack: the five guardrails as reusable process patterns
  • Run book: Operate dashboards, alerts and incident playbooks

Proof, in production.

Flagship

Angle Finance

Fully agentic commercial lending on Camunda on AWS, run by Innovo.

2 hrspriority credit decisions, from days
220+processes
>80%less manual effort
Read the story → Camunda’s customer story →
See it run

See a loan decide itself.

Case 1 is a commercial loan on UiPath Maestro on Microsoft Azure. This page opens on case 2, the asset-finance pattern Angle Finance runs fully agentic on Camunda on AWS.

Synthetic data. On a phone, tap the card to open it full screen. Open the demo page →

How we engage on Camunda.

Assess

1 week: process selection, BPMN map and a costed roadmap.

Pilot

8 to 12 weeks: one process live on Camunda with guardrails.

Programme

Multi-wave delivery on reusable Camunda patterns and templates.

Run

24x7 from Sydney, Manila and Pune: monitored, audited and improved, priced on outcomes.

Related services.

Agentic AI & automation

AI agents, rules and people working in governed processes on UiPath Maestro or Camunda.

Explore →

Data & cloud

AWS and Microsoft foundations, migration and FinOps; data platforms on Databricks and Snowflake.

Explore →

Managed agentic AI

AI agents built, run and supported 24x7, fixed cost.

Explore →

Managed services

24x7 operations from Sydney, Manila and Pune, priced on outcomes, with agents doing the routine work.

Explore →

Bring us one process. We'll show you it running.

A 45-minute briefing with an engineer, or a 1-week assessment that ends in a costed roadmap.