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Solutions / IT platform modernisation
Solution · Microsoft

Retail IT, modernised on Microsoft.

We modernise and run retail IT on Microsoft: backup and recovery, secure remote access, identity clean-up, licence savings and migration to Azure in planned waves.

At a glance
Used in:Retail
IndustryRetail
PlatformMicrosoft Azure, Entra, M365
ProofA leading retailer
Human authorityCutover go/no-go

The problem.

Legacy estate

Ageing servers and backup gaps.

Identity sprawl

Stale accounts and access risk.

Licence cost

Unused and duplicate licences.

Solution architecture.

The reference architecture we build and run.

Stores and office
Store systemsRemote staffHead office
Identity
Entra IDConditional accessMFA
Platform
Azure landing zoneAzure BackupAzure Migrate
AI
CopilotAzure AI agentWave planner
Run & evidence
MonitoringChange record24x7 operations

How it runs.

Each step, who does it, and the control that applies.

#StepWhoControl
1Estate discoveredAzure MigrateInventory recorded
2Waves plannedWave planner agentDependencies mapped
3Identity cleanedIdentity teamAccess reviews approved
4Wave migratedMigration engineersRollback ready
5Cutover go/no-goIT leadHuman decision on every cutover
6Run and reportManaged serviceMonthly report

Governed by design.

Five guardrails on every agent, plus the controls for this solution.

ScopeA written job per agent
Human authorityPeople hold material decisions
PolicyRules enforced in the process
ReliabilityTested, monitored, rolled back
EvidenceEvery action on the record

Solution controls

  • Least-privilege access in Entra ID
  • Every change on the record
  • IT lead approves every cutover
  • Backups tested before migration
  • Licences reviewed quarterly

What to expect.

ILLUSTRATIVE
-25%licence cost
100%servers backed up
0unplanned outages at cutover

Illustrative outcomes for a typical engagement; your assessment sets real targets.

Proof.

Proof · Retail · Data & cloud · Microsoft

A leading Australian retailer

IT platform modernisation on Microsoft: backup and recovery, secure remote access, identity clean-up and licence savings.

Read the story in Case studies →

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Bring us one process. We'll show you it running.

A 45-minute briefing with an engineer, or a 1-week assessment that ends in a costed roadmap.