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Case studies / Financial Services & Insurance
Case studies · Cloud managed services · Financial services

AWS cloud platform managed services for a multi-region financial services company

Financial services across Canada, Australia & New Zealand • Growing multi-region AWS footprint

At a glance
ServiceCloud Managed Services
RegionsCanada, Australia & New Zealand
PlatformAWS
Cover24x7 for critical incidents

The challenge.

Client

Financial services across Canada, Australia & New Zealand

Estate

Growing multi-region AWS footprint

Service

Cloud Managed Services

What we built.

1

Full-lifecycle AWS managed services

Service desk, incident/problem/change

2

Proactive monitoring

Security & compliance

3

Patch and database management

Provisioning automation and cost optimisation

4

Regional roll-out

Starting in Canada and designed to extend regionally

The results.

Stronger cloud

A more resilient, secure and cost-efficient cloud environment.

24x7 cover

Critical incidents are covered around the clock.

Room to grow

A scalable foundation that can extend to AU & NZ operations.

Services used.

Managed agentic AI

AI agents built, run and supported 24x7, fixed cost.

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Managed services

24x7 operations from Sydney, Manila and Pune, priced on outcomes, with agents doing the routine work.

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Data & cloud

AWS and Microsoft foundations, migration and FinOps; data platforms on Databricks and Snowflake.

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AI strategy & governance

Strategy, architecture and AI governance, with a 1-week assessment that ends in a costed roadmap.

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Client identities anonymised • Detailed references available on request

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