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Case studies / Retail
Case studies · IT platform modernisation · Retail

IT platform modernisation for a leading Australian retailer

Australian retailer • Hybrid on-premises and Microsoft cloud environment

At a glance
ServiceIT Platform Modernisation
EstateHybrid on-premises and Microsoft cloud
PlatformsMicrosoft 365 • Security
ApproachMulti-stream modernisation

The challenge.

Client

Australian retailer

Estate

Hybrid on-premises and Microsoft cloud environment

Service

IT Platform Modernisation

What we built.

1

Backup and recovery

Multi-stream modernisation — enterprise-grade backup and recovery redesign

2

Remote access

Secure cloud-based remote access with SharePoint migration

3

Identity and licences

Active Directory rationalisation, Microsoft 365 licence optimisation

4

Endpoints

Consolidated endpoint management

The results.

Less exposure

Security exposure is reduced.

Recovery proven

Backup and recovery are validated and dependable.

Licence savings

Meaningful savings on licensing costs.

Services used.

Data & cloud

AWS and Microsoft foundations, migration and FinOps; data platforms on Databricks and Snowflake.

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Managed agentic AI

AI agents built, run and supported 24x7, fixed cost.

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Managed services

24x7 operations from Sydney, Manila and Pune, priced on outcomes, with agents doing the routine work.

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AI strategy & governance

Strategy, architecture and AI governance, with a 1-week assessment that ends in a costed roadmap.

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Client identities anonymised • Detailed references available on request

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