Camunda has published a customer story on Angle Finance, the Australian commercial asset finance lender that Innovo partners with as managed service provider. Angle runs fully agentic commercial lending on Camunda on AWS, and the story sets out how it got there and what it has delivered.
The challenge
Angle grew through two acquisitions and inherited a patchwork of duplicated, ageing systems, with much of its process knowledge held in people's heads. It competes against more than 50 lenders in Australia, where turnaround at financial year-end decides who wins the business, and as a non-bank lender every automated decision has to be controlled, explainable and auditable.
Orchestrate, don't replace
Rather than a risky platform replacement, Angle used Camunda to orchestrate its core lending platforms and financial systems-of-record into end-to-end processes. Predictable, high-volume steps run straight through, while people and AI agents handle the judgement-heavy work inside governed processes. New designs are prototyped in near-production conditions and run in parallel against real data before they go live.
The results Camunda reports
- Priority credit decisions in two hours, down from days
- Same-day settlements right up to the end of the financial year
- More than 220 processes live in production (including subprocesses), delivered incrementally over three years
- A 24% year-on-year reduction in cost-to-income ratio
- Early payout quotes in seconds, down from up to 20 minutes
- A top-three ranking for decision speed and consistency among more than 50 Australian lenders
Innovo's role
An embedded, multidisciplinary Innovo team worked inside Angle's agile delivery model across the full lifecycle: process discovery and redesign, architecture and backlog prioritisation, orchestration engineering on Camunda, technical governance, testing, release management and ongoing production support. Across the processes Angle and Innovo automated, manual effort fell by more than 80%, and standardised engineering methods and reusable patterns lifted delivery capacity by more than 60%.
“Camunda has given us a new benchmark for technology ROI: projects that may once have taken months and cost millions can now be done in a fraction of the time and cost, in many cases to a higher standard of quality, reliability, and auditability.”
Peter Haviland, Chief Information & Operating Officer, Angle Finance
Read the full story
Read “How Angle Finance Scaled Same-Day Lending with Camunda” on camunda.com (opens in a new tab). Customer story and results courtesy of Camunda.
See also our Angle Finance case study and how we deliver on the Camunda platform.